Mount Lai Instant Gift Card
Mount Lai Instant Gift Card
Shopping for someone else but not sure what to give them?
Give them the gift of choice with a Mount Lai gift card.
Gift cards are delivered by email instantly and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees.
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Benefits
Benefits
How to use
How to use
What's inside
What's inside
Shipping & Returns
Shipping & Returns
Shipping Policy
We offer free standard US shipping on all domestic orders over $50.
For in stock items, orders placed before 11 am EST will ship the same day. If you place an order after 11 am EST, your order will ship the following business day. Please note that orders placed after 11 am EST on Fridays will be shipped the following Monday.
Transit times provided at checkout are estimates provided by the carrier. The actual transit time may vary. Standard shipping is typically in transit for 7-10 business days, but there may be carrier delays during the holiday season.
Unfortunately once the package has shipped, we are unable to refund shipping fees as the payment has been made to the postal carrier. Shipping fees are nonrefundable and we are not responsible for lost or stolen packages.
International Shipping
We ship worldwide! For the UK and EU, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and under.
Pre-ordering Policy
If you place an order with a pre-ordered item, your entire order will ship together once the pre-ordered item is available.
Returns Policy
We want you to love every aspect of your Mount Lai products. If there is an issue with your order, please send a note within fourteen days of delivery to customercare@mountlai.com. Please note that returns must be in original packaging and shipping is non-refundable. If a return label is requested, return shipping costs will be deducted from the refund amount.
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Mount Lai Guidebook
FAQ
What is a jade facial roller?
What is a jade facial roller?
The jade facial roller is a Chinese skincare tool that has been used for thousands of years. Perfected throughout the centuries, this facial massager was built to have a cooling, soothing effect on the skin.
What are the benefits of jade facial rolling?
What are the benefits of jade facial rolling?
Besides improving overall health and radiance of the skin, jade rolling has a multitude of benefits.
- Improves blood circulation
- Reduces puffiness and inflammation of skin
- Promotes lymphatic drainage
- Relieves facial and jaw tension
How do you use a jade facial roller?
How do you use a jade facial roller?
- Start in the middle of the face and roll outwards across the cheeks.
- Move to the eyebrows and roll upwards across the forehead.
- Move below the lower lip and roll downward across the chin.
- Use the smaller end for more delicate areas and harder to reach places, use the larger end for broad surfaces.
How often should you use a jade facial roller?
How often should you use a jade facial roller?
We recommend jade rolling twice a day, once in the morning and once in the evening after washing your face. However, you can use the jade roller as many times as you want, whenever your face needs a moment of soothing calmness. Jade rollers can be used in harmony with oils and serums for added penetration and absorption into the skin.
How do you clean a jade facial roller or gua sha tool and where do you store it?
How do you clean a jade facial roller or gua sha tool and where do you store it?
After each use, you can wash your Mount Lai tools with warm water and a gentle soap. You can then dry the tools with a soft, bamboo cloth, like the one included in ourRitual Refresh Tool Cleansing Kit. If you’re looking for additional information on cleaning your tools, we have a blog post that can provide more informationhere.
Our Mount Lai box is the perfect compartment for your tools to be housed in. After washing your tools, please make sure your tools are completely dry before placing them in their storage container! For an added cooling effect, our facial tools like jade rollers and de-puffing eye tools can also be kept in the refrigerator.
I have sensitive skin/acne prone skin. Can I use your skincare products?
I have sensitive skin/acne prone skin. Can I use your skincare products?
Yes, all of our skincare products are beneficial for all skin types and were formulated with sensitive and acne-prone skin in mind. All of our products are non-comedogenic, meaning that they do not clog pores.